Frequently Asked Questions
Everything you need to know about your next favorite piece of body jewelry.
What materials are used in your jewelry?
We prioritize safety and durability by using high-quality materials such as 316L Surgical Steel, G23 Titanium, and 14K Gold to ensure all pieces are hypoallergenic and comfortable for long-term wear.
How do I determine the correct size for my piercing?
Sizing varies by piercing type. We provide a comprehensive size guide on each product page detailing gauge (thickness) and diameter or length. If you are unsure, we recommend consulting a professional piercer.
What is your return policy for body jewelry?
Due to hygiene and safety regulations, we cannot accept returns on jewelry that has been opened or worn. Unopened items in their original heat-sealed packaging can be returned within 30 days of purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Can I wear your jewelry in water?
Our Titanium and Gold pieces are water-resistant and suitable for daily wear. However, to maintain the luster of plated items or pieces with gemstones, we recommend removing them before swimming or showering.
Do you offer sterilization services?
All items are shipped in clean, professional packaging. For new piercings, we recommend using an autoclave or medical-grade disinfectant before insertion to ensure maximum safety.